To contact customer support, please click on the links below:

For general assistance (and in case of service interruption):
Email: hcsupport@transunion.com
Phone: 888-339-4664
Hours: M-F 7am-6pm, CST

ClearIQ Customers:
Email: hccleariq@transunion.com
Phone: 303-216-0202
Hours: M-F 6am-6pm MST

ClearQuote Customers:
Email: hcclearquote@transunion.com
Phone: 303-216-0202
Hours: M-F 6am-6pm MST

Encounter Claims Management Customers:
Email: hcencounters@transunion.com
Phone: 310-973-2880
Hours: M-F 6am-6pm EST

Encounter Claims Management Customers:
Email: hcencounters@transunion.com
Phone: 310-973-2880
Hours: M-F 6am-6pm EST

Insurance Coverage Discovery and Reimbursement Optimization:
Client Login: https://www.escandatasystems.com/ePortal2/Login.aspx
Email: eScanCustomerService@transunion.com
Phone: 512-306-1184
Hours: M-F 7am-5pm CST

Insurance Eligibility, Referrals and MedConnect Customers:
Email: cs_meddata@transunion.com
Phone: 877-633-3282
Hours: M-F 6am-6pm EST

Revenue Manager Customers:
Email: healthcaresupport@transunion.com
Phone: 888-339-4664
Hours: M-F 6am-6pm EST